We take your personal information seriously. Please read this policy to learn more about how we collect, store, use and disclose information about you when you interact with us, via email, web, or any other manner.
Information You Provide to Us:
When you use the Websites: We may collect any Personal Information that you choose to send to us or provide to us, for example, on our “Contact Us” form. If you contact us through the Websites, we will keep a record of our correspondence.
Information We Automatically Collect:
When you visit our Website, we collect certain information related to your device, such as your device’s IP address, referring website, what pages your device visited, and the time that your device visited our Website.
How do we use the information?
We will use the information we collect via our Website:
- To administer our Website, our events and for internal operations, including troubleshooting, data analysis, testing, statistical and survey purposes;
- To improve our Website to ensure that content is presented in the most effective manner for you and for your computer;
- Analyse customers’ use of the Website for trend monitoring, marketing and advertising purposes;
- As part of our efforts to keep our Website safe and secure.
We may also use the information you send to us via the Website and/or Services, to communicate with you via email and, possibly, other means, regarding products, services, offers, promotions and events we think may be of interest to you or to send you our newsletter, if this is in accordance with your marketing preferences. However, you will always be able to opt-out of such communications at any time (see the “Your Privacy Rights” section below).
How do we share and disclose information to third parties?
We do not sell your Personal Information to anyone.
We reserve the right to access, read, preserve, and disclose any information as necessary to comply with law or court order; enforce or apply our agreements with you and other agreements; or protect the rights, property, or safety of Jesmond Dene House, our employees, our users, or others.
Disclosures for National Security or Law Enforcement: Under certain circumstances, we may be required to disclose your Personal Information in response to valid requests by public authorities, including to meet national security or law enforcement requirements.
Is Personal Information about me secure?
We use appropriate technical, organizational and administrative security measures to protect any information we hold in our records from loss, misuse, and unauthorized access, disclosure, alteration and destruction. Unfortunately, no company or service can guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
Cookies and other tracking technologies
- Assisting you in navigation;
- Assisting in registration, login, and your ability to provide feedback;
- Analysing your use of our site; and
- Assisting with our promotional and marketing efforts;
Your Privacy Rights
· What choices do I have?
You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our website-features.
You can set or amend your web browser controls to accept or reject cookies. If you choose to reject cookies, you may still use our Websites and Services, however your access to some functionality and areas of our Websites or Services may be severely restricted.
· Marketing Communications
You can opt-out of receiving certain promotional or marketing communications from us at any time, by using the unsubscribe link in the emails communications we send or by contacting us at firstname.lastname@example.org
· How can I update and access my information?
We provide individuals with the opportunity to access, review, update, and delete any Personal Information we hold about them. You can send an email to email@example.com for this purpose.
If you are resident in the European Economic Area, please see the section below headed “Additional Information for users in the European Economic Area” for further information about your privacy rights.
· Linked Websites
We do not knowingly collect or solicit personal information from anyone under the age of 16. If you are under 16, please do not attempt to register or send any Personal Information about yourself to us. If we learn that we have collected Personal Information from a child under age 16, we will delete that information as quickly as possible.
· What if I have questions about this policy?
If you have any questions or concerns regarding our privacy policies, please send us a detailed message to firstname.lastname@example.org and we will try to resolve your concerns.